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Last updated: January 1, 2026

1. Introduction

BEIJING MOXI TECHNOLOGY CO., LTD. ("RIGX MOD," "we," "us," or "our") is committed to protecting the privacy and personal data of our customers, website visitors, and business partners worldwide. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website at rigxmod.com (the "Site"), interact with our services, or place an order for our automotive products.

By using our Site or services, you acknowledge that your personal data will be processed in accordance with this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of our Site.

2. Information We Collect

We collect several categories of personal information to provide and improve our services:

Information You Provide Directly:

• Contact Information: Name, email address, phone number, WhatsApp number, shipping address, and billing address when you submit a quote request, place an order, or contact us.
• Account Information: If you create an account, we collect your preferred language, vehicle model preferences, and order history.
• Business Information: For wholesale and B2B customers, we may collect company name, business registration details, tax identification numbers, and designated contact persons.
• Payment Information: Credit card numbers, bank account details, and other financial data required to process payments. Note: payment card data is processed directly by our PCI DSS-compliant payment processors; we do not store full credit card numbers on our servers.
• Communications: Records of correspondence when you contact us via email, WhatsApp, or our website contact form.

Information Collected Automatically:

• Device information (IP address, browser type, operating system, device type)
• Usage data (pages visited, time spent on pages, click patterns, referring URLs)
• Location data (country, region, and city derived from IP address)
• Cookies and similar tracking technologies (see Section 5 for details)

3. How We Use Your Information

We use the personal information we collect for the following legitimate purposes:

• Order Processing and Fulfillment: Processing and delivering your orders, calculating shipping costs, arranging logistics, and communicating order status updates.
• Customer Service: Responding to inquiries, providing technical support and installation guidance, processing warranty claims, and handling returns and refunds.
• Payment Processing: Verifying payment, preventing fraud, and communicating with financial institutions.
• Marketing Communications: Sending product updates, promotional offers, newsletters, and industry news. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
• Analytics and Improvement: Analyzing website traffic, user behavior, and market trends to improve our products, services, and website experience.
• Legal Compliance: Complying with applicable laws, regulations, export controls, tax obligations, and legal processes.

4. Data Sharing and Third-Party Disclosure

We may share your personal information with the following categories of third parties:

• Logistics and Shipping Partners: International freight forwarders and courier services (e.g., DHL, FedEx, SF Express) to deliver your orders.
• Payment Processors: PayPal, Stripe, and bank payment gateways to process financial transactions securely.
• Business Partners: Authorized distributors, dealers, and installation partners in your region who may require order information for fulfillment.
• Analytics Providers: Google Analytics and similar services to analyze website usage and improve user experience.
• Legal Authorities: When required by law, regulation, court order, or governmental authority in the People's Republic of China or other applicable jurisdictions.

We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes. All third-party service providers are contractually obligated to process your data only as instructed by RIGX MOD and in compliance with applicable data protection regulations.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences, language selection, and shopping cart contents.

The types of cookies we use include:

• Essential Cookies: Required for basic Site functionality, such as maintaining your session, remembering your language preference, and enabling the shopping cart.
• Analytics Cookies: Used by Google Analytics to collect information about how visitors use the Site, including pages visited, time spent, and error messages. This data is aggregated and anonymized.
• Marketing Cookies: Used by social media platforms (Facebook, TikTok, Google Ads) to deliver targeted advertisements and measure the effectiveness of our advertising campaigns.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Site. For more information about managing cookies, please visit allaboutcookies.org.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Secure, access-controlled data storage systems
• Regular security audits and vulnerability assessments
• Access limitations to personal data on a need-to-know basis
• PCI DSS-compliant payment processing through certified third-party providers

While we employ reasonable efforts to protect your data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide your personal information at your own risk.

7. International Data Transfers

As an international business headquartered in Beijing, China, your personal data may be transferred to, processed, and stored in countries other than your country of residence. This includes transfers to our logistics partners, payment processors, and cloud service providers located in various jurisdictions worldwide.

When transferring data internationally, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by the relevant Chinese regulatory authorities and compliance with the Personal Information Protection Law (PIPL) of the People's Republic of China and other applicable data protection laws.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Active Customer Data: Retained for the duration of our business relationship and for a period of 5 years after your last interaction to facilitate warranty claims, reordering, and customer support.
• Order Records: Retained for 7 years for tax and accounting compliance purposes as required by Chinese law.
• Marketing Data: Retained until you request deletion or opt out of marketing communications.
• Server Logs and Analytics: Automatically deleted after 26 months.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restriction: Request restriction of processing of your personal data in certain circumstances.
• Right to Portability: Request transfer of your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for direct marketing purposes.
• Right to Withdraw Consent: Withdraw previously given consent for data processing at any time.

To exercise any of these rights, please contact us at sales@rigxmod.com. We will respond to your request within 30 days. We may request verification of your identity before processing your request.

10. Children's Privacy

Our products and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from a person under 18, we will take steps to delete such information promptly. If you believe a minor has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Data Protection Officer: BEIJING MOXI TECHNOLOGY CO., LTD.
• Email: sales@rigxmod.com
• General Inquiries: sales@rigxmod.com
• WhatsApp: +86 191 5729 8808
• Address: Beijing, People's Republic of China